Company No. NI729223 VAT No. GB498960710 Privately-owned business
Frequently Asked
Quick answers, no back-and-forth.
Once your order ships, Amazon sends a tracking link by email automatically. For dispatch timeframes, GREENSAPPIRE fulfils UK orders within 48 hours from our Newry facility. If your tracking hasn't updated in three business days, send us your order number above and we'll chase it immediately.
You can return any GREENSAPPIRE product within 30 days of delivery for a full refund, provided it's in resalable condition. Initiate the return through your Amazon account, or contact us directly and we'll email you a prepaid UK return label. Refunds are processed within 5 business days of us receiving the item.
Yes. All strength and structural equipment (dumbbells, kettlebells, power tower, bike frame) carries a 2-year manufacturer's warranty against defects in materials and workmanship. Wear components such as resistance bands carry a 1-year warranty. Have your order number ready and select "Warranty Claim" in the form above.